I WANT TO TALK TO THE MANAGER

▸ DEFCON 1 CUSTOMER SUPPORT

Need to go to war with an airline?
You need a Karen.

Virtual Karen is the AI that fights companies on your behalf. She knows the policies, drafts the case, and never everaccepts "that's our policy" as an answer.

DEPLOY KAREN ►How she fights →

▸ THE ENEMY IS WELL-ARMED

They have lawyers, hold queues, and a 47-page Contract of Carriage.

You have a layover, a flight that just got cancelled, and twenty minutes before your kid's school pickup. Karen evens the odds.

$2.1B
in unrefunded cancellations last year
money you were entitled to under DOT rules.
2h 14m
average hold time on disruption days
your Tuesday afternoon vs. their offshore call center.
47 pages
of fine print in a Contract of Carriage
they wrote it. Karen has memorized all of it.
$0
what they hope you give up and accept
the cheapest customer is the one who walks away.

▸ HOW KAREN FIGHTS

Three things Karen does better than you can on hold.

▸ 01

Knows every policy

DOT rules, every Big-4 carrier's Contract of Carriage, baggage liability, customer-service plans. Memorized, cross-referenced, ready to cite.

▸ 02

Drafts your case

Emails, complaint letters, DOT filings — written in the right tone, with the right citations, ready to send in one click.

▸ 03

Won't take 'no'

Escalation paths, regulatory complaints, BBB, state AG when needed. Karen has the playbook for every level of stonewalling.

▸ HOW IT WORKS

From "I just got screwed" to "send."

No app to download. No forms. You message Karen the way you'd text a friend who happens to know consumer-protection law.

  1. 01

    Tell Karen what happened

    Text. Voice. A screenshot of the rebooking screen. A PDF of the email they sent. Karen takes it all.

  2. 02

    She does the homework

    Karen identifies the carrier, the disruption type, the controlling policy, and computes exactly what you're owed.

  3. 03

    You hit send

    A finished email or complaint, ready to go. Receipts attached. Tone calibrated. Karen never blinks.

▸ ENLISTMENT IS OPEN

Join the militia.

Get Karen on your side before your next flight gets "rescheduled." We'll email you when she ships.